Residents urged to be alert to courier fraud scam
Residents are being warned about a courier fraud scam operating in Norfolk by suspects claiming to be police officers. In the last few weeks, police have seen a rise in incident where cold-callers will make efforts to defraud victims of money, often stating they need to withdraw large sums in connection with an investigation.
- Your bank or the police will NEVER ask for your PIN, bank card or bank account details over the phone – never give these details to anybody.
- Neither the police nor the banks will send a courier to collect money from you.
- Always request Photo ID and if unsure call the police.
- If you’re asked to telephone a bank, then always do it on a different phone to the one you were contacted on.
- Fraudsters will keep the line open and have been known to play ringtones, hold music and a recorded message down the phone so the victim believes they are making a call to a legitimate number. Ensure you can hear a dialling tone before calling police or use a friend or neighbour’s telephone instead.
- Do not rush into complying to the scammers demands / requests.
- If you have already given your bank details over the phone or handed your card details to a courier, call you bank straight away to cancel the card
If anyone has received a similar type of telephone call or has any information about these incidents. Contact Norfolk Police on 101 quoting Operation Radium.
Alternatively, Contact the independent charity Crimestoppers 100% anonymously on 0800 555 111.
If you believe a crime is in progress, always call 999.
For further advice, head to the Action Fraud website: www.actionfraud.police.uk or call 0300 123 2040.