Question – I have an elderly relative who lives several hundred miles away from me and we rely mainly on phone calls to keep in touch, but apart from me, she has little contact with anyone else. Someone mentioned that the Silver Line is a support service for older people in her situation, what do they do?
Answer – The Silver Line Helpline run by Age UK is a free, confidential telephone service for older people. The following comes from their website:
We offer friendship, conversation, and support to older people aged 55 and over. Whatever the day or time, you can pick up the phone and speak to one of our friendly Silver Line team members.
Whether you’d like to exchange a quick “Good Morning” with someone, fancy a chat about how your day has gone, or need a trusted listening ear to share your thoughts and feelings with, we’re here to talk.
Calls are free on 0800 470 80 90
Question – Will Age UK help an older person with debts?
Answer – Yes, Age UK can help older individuals struggling with debts. They offer a free Advice Line and have specialist advisors at local Age UK branches who can provide support and guidance. The free Advice Line telephone number is 0800 678 1602, Open 8am-7pm, 365 days a year, and you can get help with debt and other financial issues.
Able Community Care is a Norfolk, family owned, Home Care provider which was established in 1980. We are often asked by our clients, carers and members of the public, questions across a wide range of care issues. Care information is often time consuming and difficult to access, so we are happy to share some of our questions and answers with you.

