Question – Can I find out what personal information is held about me from my Council Social Services Department?
Answer – Yes, you can request a copy of the information held about you, called a Subject Access Request (SAR). This could include your housing file, social care file and any other information held about you by the Council. Currently, GDPR does not specify any time limitation for a data subject requesting their personal data and usually there is no fee to pay. The time limit for responding to a subject access request (SAR) is usually one month from the day the organisation receives the request
Question – My Father, now in his late 70’s, has different sized feet. We find it difficult to buy footwear for him other than buying two pairs of shoes in different sizes. My local shoe shop has closed so cannot ask them for any information, can you advise where we could look?
Answer – There are online shoe retailers who can help, one of which is Tripalot. They are an online store providing footwear for those who require odd-sized pairs or just a single shoe, they also sell same sized pairs. Their website is https://www.tripalot.co.uk
Able Community Care is a Norfolk, family owned, Home Care provider which was established in 1980. We are often asked by our clients, carers and members of the public, questions across a wide range of care issues. Care information is often time consuming and difficult to access, so we are happy to share some of our questions and answers with you.
